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Terms & Conditions

Effective Date:  August 5, 2026

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Welcome to Botanic Buddy Movers, LLC ("Botanic Buddy Movers," "BBM," "we," "our," or "us").

These Terms & Conditions govern your access to and use of our website, services, and related communications. By accessing our website or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

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1. Services

Botanic Buddy Movers provides specialty plant transportation, relocation, handling, packing, placement, and related services.

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The specific terms governing any booked service, including pricing, cancellation policies, liability limitations, claims procedures, and customer responsibilities, shall be governed by the applicable Customer Service Agreement, estimate, proposal, invoice, or other service documentation provided by BBM.

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In the event of any conflict between these Terms & Conditions and a signed Customer Service Agreement, the Customer Service Agreement shall control.

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2. Eligibility

You must be at least eighteen (18) years old and capable of entering into a legally binding agreement to use our services.

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By using our website or booking services, you represent that you meet these requirements.

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3. Website Use

You agree to use our website only for lawful purposes.

You shall not:

  • Violate any applicable law or regulation;

  • Attempt to gain unauthorized access to the website or its systems;

  • Interfere with website functionality;

  • Upload malicious code, viruses, or harmful content;

  • Use the website to transmit fraudulent, misleading, or unlawful information.

We reserve the right to restrict or terminate access to the website for violations of these Terms.

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4. Quotes and Estimates

Quotes and estimates provided by BBM are based on information available at the time of preparation.

 

Final pricing may change if:

  • The scope of work differs from the information provided;

  • Access conditions differ from those disclosed;

  • Additional labor, equipment, materials, or services are required;

  • Safety concerns arise that were not previously disclosed.

 

All estimates remain subject to review and acceptance by BBM.

 

5. Intellectual Property

All website content, including text, graphics, logos, photographs, branding, designs, videos, and other materials, is owned by or licensed to BBM and is protected by applicable intellectual property laws.

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You may not reproduce, distribute, modify, publish, transmit, or create derivative works from any website content without our prior written consent.

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6. Customer Submissions

Any information, photographs, videos, reviews, testimonials, comments, or other content submitted to BBM may be used by BBM to provide services, improve operations, and communicate with customers.

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By submitting content to BBM, you represent that you have the right to provide such content.

You retain ownership of your content, but grant BBM a non-exclusive, royalty-free license to use such content for service-related purposes.

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We will not use customer photographs, testimonials, or identifiable information for marketing purposes without permission.

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7. Third-Party Services

Our website may contain links to third-party websites, platforms, or service providers.

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BBM is not responsible for the content, security, privacy practices, or availability of third-party websites or services.

Use of third-party websites is at your own risk.

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8. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis.

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To the fullest extent permitted by law, BBM disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted availability.

We do not guarantee that the website will be error-free, uninterrupted, secure, or free of harmful components.

 

9. Limitation of Liability

To the fullest extent permitted by law, BBM shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:

  • Use of the website;

  • Inability to access the website;

  • Reliance upon website content;

  • Third-party websites or services.

 

Any liability arising from services performed by BBM shall be governed by the applicable Customer Service Agreement and related service documents.

 

10. Indemnification

You agree to indemnify, defend, and hold harmless BBM, its owners, employees, contractors, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the website;

  • Your violation of these Terms;

  • Information you provide to BBM;

  • Your violation of any law or third-party rights.

 

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

 

12. Force Majeure

BBM shall not be liable for delays, interruptions, or failures to perform resulting from events beyond our reasonable control, including:

  • Severe weather;

  • Natural disasters;

  • Government actions;

  • Labor disputes;

  • Transportation disruptions;

  • Power or technology failures;

  • Public health emergencies.

 

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

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Updated Terms will become effective upon posting to our website.

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Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

 

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to conflict-of-law principles.

 

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Botanic Buddy Movers, LLC

Email: hello@botanicbuddymovers.com

Phone: 202-417-7852

Website: www.botanicbuddymovers.com

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